Flaviopédia Português
Brazil without Queues

Artificial intelligence at the service of citizens

the government anticipates what you need

Provides for automated assistants using artificial intelligence to show each citizen the services and benefits they are entitled to, and a companionship and alert app for older people who live alone.

In the program: [p. 25] · Translated by Flaviopédia from the official Portuguese text; the Portuguese quote is authoritative. Read the original in Portuguese

What the program says

Artificial intelligence does not have to be a distant abstraction. Used well by the State, it is what allows the government to anticipate the citizen’s needs, instead of waiting for them to find the right door on their own. Automated assistants will show every Brazilian the services and benefits they are entitled to and the way to obtain them, without them having to find out on their own which agency to turn to. ClarIA, presented in Brazil for Women, will accompany each citizen on their journey. And a companionship and alert app will give more security to those who live alone in old age. The goal is simple: that citizens need to know less and less about how the government works on the inside to get what they need from it. [p. 25]

In plain language

  • The program proposes that the State use artificial intelligence to anticipate citizens’ needs, instead of waiting for them to find out on their own where to get service.
  • Automated assistants would show each person the services and benefits they are entitled to and the way to obtain them, without them having to find out which agency to turn to.
  • The text cites ClarIA, presented in Brazil for Women, which would accompany each citizen on their journey.
  • It provides for a companionship and alert app for those who live alone in old age.
  • The stated goal is for citizens to need to know less and less about the inner workings of the government to get what they need.

What is not in the program

  • It does not describe what ClarIA is or how it would work; the passage only refers to Brazil for Women.
  • It does not detail how the companionship and alert app would work or who could use it.
  • It does not mention data-protection or privacy rules for the use of artificial intelligence with citizens’ information.
  • It gives no timeline, cost or responsible agency.